Telecom Provisioning and Support

Telecom Expense Management

Spend less time managing your telecom services.

Carriers and vendors often have complex and even archaic ordering processes, and no two are alike. There are lots of places for mistakes and problems to occur—and they do!

With IQ Telcom's provisioning services, our experts will order and provision all of your voice and data circuits in order to ensure services are installed on time, correctly, and in compliance with policy and contracts. We’ll catch any mistakes before they become a problem with our state-of-the-art telecom tools and experienced staff. You can rest easy that the right devices and services are being installed at the right time, and at the right prices.

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Telecom Provisioning Of Device And Service Done For You

If you are responsible for managing telecom services at multiple locations with various providers, even simple requests can be time consuming. Inquiries can take hours, days and even months to close and validate … and only then can inventories be updated. We know time is limited and our support teams can help.

At IQ Telcom (IQT), change orders and service requests are no trouble. We are experts when it comes to provider requirements and processes.

  • Initiate Move, Add, Change and Disconnect (MACD) orders.
  • Open trouble tickets and work directly with providers and customers
  • Manage requests from start to finish and provide 24×7 visibility
  • Maintain inventories and validate costs
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Telecom Expense Management
Telecom Expense Management

Telecom Customers Depend On Our Support Specialists To:

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Initiate Move, Add, Change and Disconnect (MACD) orders.

Open trouble tickets and work directly with providers and customers

Manage requests from start to finish and provide 24×7 visibility

Maintain inventories and validate costs

Telecom Expense Management

Our telecom provisioning desk will order and set up new employee accounts, provide reporting for appropriate cost allocation, validate monthly invoices, and provide complete help desk support for your team—from user help to password recovery, troubleshooting, and anything else needed to keep your business efficient.

Telecom Expense Management

We Are One Of The Leaders Of Telecom Expense Management (TEM) & Telecom Provisioning. Find Out What We Can Do For You.

At Network Control we offer a fully managed solution that combines:

 

Partnering with IQ Telcom as a telecom management group, you have expert, experienced U.S.-based resources at your command. We’re a partner who knows your environment inside and out and can transparently manage all your day-to-day communications network management needs. As telecommunications experts, we can even participate in strategic planning, assisting you to cost-effectively implement improvements and changes quickly and without risk.

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