If you are responsible for managing telecom services at multiple locations with various providers, even simple requests can be time consuming. Inquiries can take hours, days and even months to close and validate … and only then can inventories be updated. We know time is limited and our support teams can help.
At IQ Telecom (IQT), change orders and service requests are no trouble. We are experts when it comes to provider requirements and processes.
- Initiate Move, Add, Change and Disconnect (MACD) orders.
- Open trouble tickets and work directly with providers and customers
- Manage requests from start to finish and provide 24×7 visibility
- Maintain inventories and validate costs