IQT Helps Logistics Company Save Over $150,000

A Telecom Expense Management case study from IQ Telcom


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Cost savings realized
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Refunds for overpayments secured

The Challenge

A large corporation with 130+ locations throughout the US with a yearly telecom budget of $5.4M struggled to accurately process and pay hundreds of telecom invoices each month in a timely fashion. The issue was that each invoice was sent
to each location for initial approval, followed-up by submission to the corporate accounts payable (AP) for final approval, then each invoice was put into the queue for payment to the numerous providers.

The corporation’s decentralized invoice approval and payment process across their numerous locations made it difficult to generate on-time monthly payments to
their telecom providers. With so many invoices needing to be processed without
the time to accurately review or the dedicated expertise to process them,
mistakes and oversights happened. In addition, a staggering amount of late fees mounted each month. Add closed locations and staff working remotely due
to Covid-19, the problem became bigger.

Telecom Expense Management
Telecom Expense Management

The Solution

By utilizing our proprietary IQT360° location-based inventory process, IQT set out to improve invoicing and on-time payments to save money. First, we audited all invoices across all locations to deconstruct and document their telecom services and costs. Over 330 invoices were carefully reviewed with the goal of eliminating unused services, unnecessary features, and consolidating accounts to leverage corporate rates. Next, IQT worked with the providers to create master accounts and redirect all invoices to IQT for more efficient processing. The volume of invoices was greatly reduced, and providers got paid on-time without late fees.

The Results

  • ATT accounts went from 44 to 1 Master, 84 lines renegotiated, savings of $4,500/month achieved
  • Reduce invoice count from 332 to 100 – estimated soft dollar savings of $3K month
  • Late fees eliminated by $1,200/month
  • Secured $23K in refunds
  • Found and eliminated unused lines, features resulting in savings of thousands per month

IQT can do this for you

The powerful combination of our expertise and the IQ 360° tool provides unparalleled visibility and control over your telecom spend, so you can focus on your business and increase your bottom line. IQT’s industry experts will provide visibility into your telecommunications environment, identify and take action to realize immediate savings, and develop processes to manage and maintain inventory and costs. Contact us today to get started.






$150K+ First Year Savings