Telecom Expense Management

Legacy Telecom Services are being Phased Out – It’s Time to Talk about Upgrading Your Telecom

Copper lines being phased out – Its time to be pro-active!!!

FCC is putting Traditional copper POTS lines into retirement this year (August 2022), creating the need for a migration plan. POTS lines often provide important emergency communications, such as elevator line, security alerts, fire alarms, and more, so it’s crucial that you have a seamless transition.
With FCC removing the obligation for Telco’s to supply these services, the cost of copper POTS will increase significantly .


All Providers are/ will be proposing various solutions to replace their current copper facility.
Please reach out to IQ Telcom to discuss how we can help you navigate this important and time sensitive transition in the most optimal and cost effective way.

Telecom Expense Management
Telecom Expense Management


Please reach out to IQ Telcom to discuss how we can help you navigate this important and time sensitive transition in the most optimal and cost effective way.

Our Telecom Experts can help guide you on your path of obtaining the most cost effective and efficient telecom solution for your organization.

Start with a free cost savings analysis.

Book a Call

iq telecom saves software company expense management

Software Company Saves Over $431,000 With IQ Telcom

Software Company Saves Over $431,000 following a VOIP Conversion Project with IQ Telecom Audit & Optimization Services

A Telecom Expense Management case study from IQ Telecom

Results:

$ 0
Annualized Savings
$ 0
Instant Savings

The Challenge

Although this US Based service company was relatively small, they had a complex telecom environment due to high volume call centers.  Their annual telecom budget was $2.6M and they had recently completed a VoIP conversion project. When the projected ROI on the conversion did not materialize, they reached out to IQT for a review of their new network.   

The Solution

The telecom experts at IQT performed a complete audit of telecom services, including the new VoIP platform. Once the inventory was built in our proprietary platform, IQT360° the savings became clear.  We aligned the customer’s business needs to optimize services. Two issues were found with the newly installed VoIP platform: an excess of Call Paths and noncompliance with contracted rates. IQT worked with the provider to optimize the call paths and align the cost with the contract. A third issue of services continuing to bill at closed location led to additional savings opportunities.

Telecom Expense Management
Telecom Expense Management

The Results

  • $300K savings found by reducing the Call Paths by 70%
  • $70,000 of go-forward savings obtained by aligning billing to contracted rates
  • $55,000 of back dated credits received based on the incorrect billing to contract rates
  • $6,000 savings found by identifying services billing at closed locations

IQT can do this for you

The powerful combination of our expertise and the IQ 360° tool provides unparalleled visibility and control over your telecom spend, so you can focus on your business and increase your bottom line. IQT’s industry experts will provide visibility into your telecommunications environment, identify and take action to realize immediate savings, and develop processes to manage and maintain inventory and costs. Contact us today to get started.

Industry

Software

Annual Telecom Budget

$2.6M

Result

$376,000 First Year Savings

Telecom Expense Management

$3M+ Cost Savings For Banking Client

IQT Drives $20M Cost Reduction for Large Financial Institution

A Telecom Expense Management case study from IQ Telecom

Results:

$ 0
Cost savings realized
0 %
Reduction in costs over three years
0 %
Reduction in monthly invoices processed

The Challenge

Facing mounting challenges due to closures, acquisitions, and relocations of staff, the client struggled to keep up with the telecom landscape. These challenges resulted in services that continued to bill at inactive locations, new services added that were not billing contracted rates, and late payment fees that continued to erode the bottom line. There was simply no visibility into what services were where and/or their costs.

The Solution

IQT built a comprehensive location-based inventory of services and associated costs using provider invoices and other records. Working with the client, we identified and removed unnecessary services, reconciled contract rates and secured refunds. Then, IQT implemented "change management" processes using IQT 360° - our unique platform - to monitor and maintain ongoing challenges. 

While inventory baselines were created, IQT began processing invoices, enabling our teams to validate charges in real time every month. Billing discrepancies were identified, disputed and resolved, and the integrity of the inventory and the associated charges were maintained.

Telecom Expense Management
Telecom Expense Management

The Results

IQT's proven processes and rigorous methodologies resulted in a $3 million cost savings in one year. Ongoing auditing continued to identify billing errors and eliminated unnecessary and/or redundant services, resulting in a three-year reduction of over $20 million. In addition to bottom line cost savings, the customer gained full visibility into services at each of their locations. This enabled them to make timely decisions about infrastructure and maintain budgets.

IQT can do this for you

The powerful combination of our expertise and the IQ 360° tool provides unparalleled visibility and control over your telecom spend, so you can focus on your business and increase your bottom line. IQT’s industry experts will provide visibility into your telecommunications environment, identify and take action to realize immediate savings, and develop processes to manage and maintain inventory and costs. Contact us today to get started.

Industry

Banking

Locations

100+

Result

$3M+ First Year Savings

Telecom Expense Management

Logistics Company Saves $150K in Telecom Expenses with IQ Telcom

IQT Helps Logistics Company Save Over $150,000

A Telecom Expense Management case study from IQ Telecom

Results:

$ 0 +
Cost savings realized
$ 0
Refunds for overpayments secured

The Challenge

A large corporation with 130+ locations throughout the US with a yearly telecom budget of $5.4M struggled to accurately process and pay hundreds of telecom invoices each month in a timely fashion. The issue was that each invoice was sent
to each location for initial approval, followed-up by submission to the corporate accounts payable (AP) for final approval, then each invoice was put into the queue for payment to the numerous providers.

The corporation’s decentralized invoice approval and payment process across their numerous locations made it difficult to generate on-time monthly payments to
their telecom providers. With so many invoices needing to be processed without
the time to accurately review or the dedicated expertise to process them,
mistakes and oversights happened. In addition, a staggering amount of late fees mounted each month. Add closed locations and staff working remotely due
to Covid-19, the problem became bigger.

Telecom Expense Management
Telecom Expense Management

The Solution

By utilizing our proprietary IQT360° location-based inventory process, IQT set out to improve invoicing and on-time payments to save money. First, we audited all invoices across all locations to deconstruct and document their telecom services and costs. Over 330 invoices were carefully reviewed with the goal of eliminating unused services, unnecessary features, and consolidating accounts to leverage corporate rates. Next, IQT worked with the providers to create master accounts and redirect all invoices to IQT for more efficient processing. The volume of invoices was greatly reduced, and providers got paid on-time without late fees.

The Results

  • ATT accounts went from 44 to 1 Master, 84 lines renegotiated, savings of $4,500/month achieved
  • Reduce invoice count from 332 to 100 – estimated soft dollar savings of $3K month
  • Late fees eliminated by $1,200/month
  • Secured $23K in refunds
  • Found and eliminated unused lines, features resulting in savings of thousands per month

IQT can do this for you

The powerful combination of our expertise and the IQ 360° tool provides unparalleled visibility and control over your telecom spend, so you can focus on your business and increase your bottom line. IQT’s industry experts will provide visibility into your telecommunications environment, identify and take action to realize immediate savings, and develop processes to manage and maintain inventory and costs. Contact us today to get started.

Industry

Logistics

Locations

10

Result

$150K+ First Year Savings

Telecom Expense Management

IQ360° Uncovers Redundant Services for Data Storage Company

IQ Telecom Cuts Costs for large Data Storage Company through Redundant Service Elimination

A Telecom Expense Management case study from IQ Telecom

Results:

$ 0
Realized in annual savings
$ 0 +
Reduction in costs from redundant services

The Challenge

  • Document storage/security company; 600+ locations; $18M annual spend

Network team (IT) adding services/ removing services through a number of initiatives as well as BAU work has no visibility into the corresponding billing. Unaware if new services are billing at correct contract rates; whether orders to remove services are actually coming off the invoices in time or at all. IT does not have time to dispute charges if they don’t come off the bills. They end up paying for new services and existing services which is redundant. As they scale up for a large project, the problem grows.

The Solution

IQT saw redundant services (old technology and new ) billing at dozens of locations. The costs were skyrocketing and the ROI was not being realized for the new technology upgrade that was pitched to leadership.

Telecom Expense Management
Telecom Expense Management

The Results

  • IQT confirmed the redundant services by location and removed all the old circuits. Started working with the project team to align new orders with the removal of old services in a timely manner – reporting the ROI in real time to leadership.
  • Where the provider failed to stop billing, IQT pursued back credits, then removed redundant services for a large cost reduction. This cost savings then funded the next technology project.

IQT can do this for you

The powerful combination of our expertise and the IQ 360° tool provides unparalleled visibility and control over your telecom spend, so you can focus on your business and increase your bottom line. IQT’s industry experts will provide visibility into your telecommunications environment, identify and take action to realize immediate savings, and develop processes to manage and maintain inventory and costs. Contact us today to get started.

Industry

Software

Locations

20

Result

$800K+ First Year Savings